Recently I’ve helped clients and even off-boarded IT employees from our own team. There are quite a few considerations you must make when someone in IT leaves a company or even just moves to another team within the same company. This article is going to focus heavily on the employee leaving the company; but you will run into some of the same obstacles with them moving to a new area in the company. The “normal” HR off-boarding or cross-boarding doesn’t usually cover the amount of access that these employees have, and the IT staff themselves must make many additional considerations to make things as smooth as possible.
At a high level you have to consider the following:
- How many accounts do they have?
- Are these accounts tied to any applications?
- Which devices use a shared password they know?
- What access rosters are they on?
- What knowledge will be lost when they leave?
- Who is going to take over ownership of their current tasks?
Let’s dive into these questions in more depth and explore some possible solutions to them.